Returns & Exchanges
At Snowbiz, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unused equipment and apparel. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you get back on the slopes as soon as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack Your Gear
Place the unused items back in their original packaging with all tags attached to ensure your return is accepted.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund or ship out your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing